What is a subprocessor?
In order to provide our services, EDMO may engage third parties or other members of the EDMO corporate group (affiliates) to carry out data-processing activities that involve access to customer personal data. These organizations, called “subprocessors,” are identified below with their locations and the types of services they provide to EDMO.
Third-Party Subprocessors
Hosting and Infrastructure Service Providers
| Sub-processor |
Applicable Cloud Products |
Nature and Purpose of Processing |
Categories of personal data |
Location of Processing |
Security Measures |
| Google Cloud Platform (GCP) |
All EDMO & iSchoolConnect Products |
Cloud hosting, storage, and infrastructure provider. Hosting of AI models and application databases. |
Customer Personal Data, student application data, and uploaded documents (transcripts, essays). |
USA |
Google Cloud Security |
| Amazon Web Services (AWS) |
EDMO, Connected University System |
Cloud hosting and serverless compute functions (Lambda) for specific legacy or microservice components. |
Customer Personal Data, system logs, and user-generated content. |
USA |
AWS Security |
| Firebase (Google) |
EDMO Mobile Apps & Web Portal |
Real-time database, user authentication, and application analytics. |
User account details, login credentials, and device usage data. |
USA |
Firebase Security |
AI and Analytics Service Providers
| Sub-processor |
Applicable Cloud Products |
Nature and Purpose of Processing |
Categories of personal data |
Location of Processing |
Security Measures |
| Google Vertex AI |
EDMO Document Intelligence |
AI services for machine learning, deep learning - image processing, LLM models for natural language processing |
Scanned documents (PDFs/Images) containing student academic and identity data. |
USA |
Vertex AI Security |
CRM and Integration Partners
| Sub-processor |
Applicable Cloud Products |
Nature and Purpose of Processing |
Categories of personal data |
Location of Processing |
Security Measures |
| Salesforce, Inc. |
EDMO for Salesforce |
EDMO operates as a managed package/plugin within the customer's Salesforce instance. |
Student enrollment data, lead status, and application history. |
USA |
Salesforce Trust |
| Technolutions (Slate) |
EDMO for Slate |
Data synchronization for admissions workflows as a Preferred Partner. |
Applicant biographic and academic data. |
USA |
Technolutions Security |
Communications and Support Service Providers
| Sub-processor |
Applicable Cloud Products |
Nature and Purpose of Processing |
Categories of personal data |
Location of Processing |
Security Measures |
| Twilio Inc. |
EDMO Communication Suite |
SMS and WhatsApp messaging infrastructure for student notifications. |
Student phone numbers and message content. |
USA |
Twilio Security |
| Auth0, Inc. (Auth0 by Okta) |
All EDMO / iSchoolConnect products |
Customer identity and access management (CIAM). |
Identifiers, authentication data, login history, device and IP information. |
USA |
Auth0 Security |
Cloud Database
| Sub-processor |
Applicable Cloud Products |
Nature and Purpose of Processing |
Categories of personal data |
Location of Processing |
Security Measures |
| MongoDB, Inc. |
EDMO Core Platform, iSchoolConnect |
Managed cloud database service. |
Customer Personal Data and application records. |
USA |
MongoDB Atlas Trust |
Affiliates
| Name |
Location |
| Ischool India Private Limited |
India |
