Own the Student Conversation

Elevate Student Engagement with EDMO

Engage students at every stage with AI-powered, personalized interactions.

3Mn+
Student Interactions Managed
24/7
Always-On Engagement
2x
Increase in Response Speed

Trusted by leading institutions worldwide

WGU
Kaplan
NYU
CUNY
UPenn
Partner
WGU
Kaplan
NYU
CUNY
UPenn
Partner
Student Engagement Challenges in Higher Education

Why Universities Struggle with Student Engagement

As student expectations evolve, institutions are finding it harder to deliver timely, relevant, and consistent engagement across the entire student journey.

💬

Delayed and Inconsistent Communication

Slow or fragmented responses lead to disengagement and missed opportunities to build meaningful connections.

🎯

Lack of Personalization at Scale

Generic communication fails to resonate with students, reducing interest and interaction over time.

🔗

Fragmented Engagement Across Channels

Disconnected systems create inconsistent experiences across chat, email, and other touchpoints.

📊

Limited Visibility into Student Behavior

Without real-time insights, institutions struggle to understand student intent and engagement patterns.

📄

Manual, Resource-Heavy Processes

Teams rely on manual follow-ups, making it difficult to engage large volumes of students effectively.

Why EDMO

EDMO's Approach to Improve Student Engagement

EDMO focuses on one thing, creating meaningful, continuous engagement that keeps students informed, interested, and moving forward. By combining AI-powered communication, automation, and real-time intelligence, EDMO ensures every student interaction is timely, relevant, and impactful.

01

Engage Students Instantly, Anytime

Provide real-time responses across channels, ensuring no interaction is missed.

02

Personalize Every Interaction at Scale

Deliver tailored communication based on student behavior, interests, and stage in the journey.

03

Unify Engagement Across Channels

Create a seamless experience across chat, email, and voice with consistent messaging.

04

Use Data to Drive Meaningful Interactions

Leverage real-time insights to guide conversations and improve engagement outcomes.

Features

Why Choose EDMO to Improve Student Engagement

EDMO's capabilities are built to deliver consistent, personalized, and meaningful engagement across the student journey.

💬 Conversation Intelligence

Drive real-time, personalized engagement with AI-powered interactions.

Deliver instant, relevant responses to student queries and guide students through every stage with contextual interactions.

24/7 conversations across chat, email, and voice
Deliver instant, relevant responses to student queries
Guide students through every stage with contextual interactions

💬 Conversation Intelligence in Action

Always on. Built to engage. Students get instant, accurate answers anytime. Enrollment teams move faster with smarter, automated support.

24/7Availability
2xResponse speed
3M+Interactions managed
📋 Document Intelligence

Enhance Engagement by Reducing Friction in Information Exchange.

Instantly process and interpret student documents to provide clarity on requirements, eligibility, and next steps.

Instantly process and interpret student documents
Provide clarity on requirements, eligibility, and next steps
Reduce delays and confusion during the application journey

📋 Document Intelligence in Action

Instantly process, analyze, and validate every student document to reduce friction and keep students moving forward confidently.

80%Faster reviews
3M+Docs processed
99%Accuracy rate
🔗 System Intelligence

Power Connected, Data-Driven Engagement Across Touchpoints.

Sync data across CRM, SIS, and engagement platforms to build a unified, real-time student profile and trigger personalized communication.

Sync data across CRM, SIS, and engagement platforms
Build a unified, real-time student profile
Trigger personalized communication based on behavior and intent

🔗 System Intelligence in Action

Connected data. Real outcomes. Unify systems, automate workflows and make faster, more informed engagement decisions with complete visibility across your stack.

1M+Automations triggered
150K+Records synced
$27M+Operational impact
Comprehensive Student Engagement Solutions

Tools to Maximize Student Engagement for Universities

EDMO's tools are designed to strengthen engagement, improve responsiveness, and create meaningful student interactions at scale.

🌐

Student Copilot

Provides instant, personalized responses and guides students through every stage.

Always-On SupportAnswer questions on programs, deadlines and financial aid instantly
Personalized JourneysDeliver personalized journeys based on student profile and stage
Multi-ChannelEngage across chat, voice and email
🧑‍💼

Advisor Copilot

Helps teams engage faster with context-aware insights and recommendations.

AI-Drafted ResponsesGenerate personalized responses instantly
Student Context PanelAccess the full student context in one place
Smart Next ActionsRecommend the next best actions for every prospect
🤖

Admissions Agent

Automates communication and ensures consistent follow-ups.

Workflow AutomationTrigger actions based on milestones and student behavior
Task ManagementAuto-assign tasks with clear ownership and deadlines
Status TrackingTrack application status in real time
🔍

Application Evaluator

Keeps students informed with clear, timely updates on their application status.

Holistic ScoringEvaluate academic, experiential and intent signals together
Bias ReductionApply consistent criteria across every applicant
Explainable DecisionsProvide clear, explainable scoring and recommendations
📊

GPA Calculator

Offers instant academic insights to support student decision-making.

80+ Grading Systems SupportedSupports US, UK, EU, India and more
Instant ConversionResults in seconds, not hours
Eligibility Auto-ScoringAuto-scores eligibility and flags borderline applicants
🎓

Transfer Credit Evaluator

Provides clarity early, improving confidence and engagement.

Course Mapping AIMatch prior coursework to program equivalencies
Policy ComplianceApply institutional policies automatically
Advisor Review QueueFlag edge cases with AI recommendations for review

Transform Your Student Engagement Today

Convert more interactions into meaningful connections without increasing operational strain. Handle higher volumes, engage better, and drive stronger student outcomes with EDMO.

FAQs

Everything you need to know about improving student engagement with EDMO.

How does EDMO improve student engagement for universities?
EDMO improves student engagement by enabling instant, personalized communication across every touchpoint. It uses AI to respond in real time, tailor interactions based on student behavior and interests, and ensure consistent follow-ups. This helps universities stay connected with students throughout their journey and keep them actively engaged.
Can EDMO handle high volumes of student inquiries during admission season?
Yes, EDMO is built to handle large volumes of student interactions simultaneously without delays. It automates responses to common queries and manages conversations across multiple channels, ensuring every student receives timely support even during peak admission periods.
Does EDMO support personalized communication for different programs or courses?
Absolutely. EDMO personalizes communication based on program interest, academic background, and engagement behavior. This ensures that students receive relevant information tailored to their specific course preferences, making interactions more meaningful and effective.
Is EDMO suitable for engaging Gen Z students?
Yes, EDMO is designed for how modern students prefer to communicate. It offers instant, digital-first interactions across chat, email, and voice, along with personalized and responsive communication. This aligns well with Gen Z expectations for speed, convenience, and relevance.
Can EDMO reduce student drop-offs during the application process?
EDMO helps reduce drop-offs by keeping students engaged at every step of the application journey. It provides timely reminders, answers questions instantly, and guides students through the next steps. This reduces confusion and ensures students stay on track until completion.
How does EDMO track student engagement?
EDMO tracks engagement through real-time data such as interactions, response patterns, and behavioral signals across channels. It provides dashboards and insights that help institutions understand how students are engaging and where intervention may be needed.
Can EDMO integrate with university systems like CRM or SIS?
Yes, EDMO integrates seamlessly with existing systems such as CRM, SIS, and LMS platforms. This ensures all student data is synchronized, enabling a unified view of each student and more contextual, informed engagement.
Is EDMO scalable for large universities?
EDMO is built to scale with institutional needs. It can handle thousands of student interactions, applications, and workflows simultaneously without compromising speed or quality. This makes it ideal for large universities managing high volumes of engagement.

Transform Your Student Engagement Today

Convert more interactions into meaningful connections without increasing operational strain on your team. Handle higher volumes, engage better, and drive stronger student outcomes with EDMO.

Start Free Pilot Schedule a Demo

Talk to Connected University's Student Copilot