Student Copilot
Conversation Intelligence

Student Copilot

A student-facing omnichannel voicebot that delivers real-time application updates, resolves student queries, and provides end-to-end enrollment support.

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350K+

Students engaged

2M+

Queries resolved

2X

Increase in time to query resolution

20+

Agent Types

WGU
KAPLAN
NYU
CUNY
CUNY
WGU
KAPLAN
NYU
CUNY
CUNY

Take a Closer Look

Discover the smarter way to guide students through admission

Your Enrollment-ready Guide with 24/7 support

Delivering instant answers and proactive guidance for a smooth enrollment process

Omnichannel Communication
24/7 Student Assistance
Personalized Guidance

Omnichannel Communication

Connects students with admission officers across voice calls, SMS, & WhatsApp.

Stage-Based Support: Automates transcript review, allowing staff to spend less time on repetitive tasks

Context-Aware Responses:Uses real-time data to give answers specific to each student’s profile, documents, and pending tasks.

Individualized Action Steps:Suggests the next best actions to boost completion rates.

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Document Classification

Classifies documents and auto-sorts them into predefined categories

Effort Saving: Automatically categorizes SOPs, recommendation letters, and analyzes word count, grammar, tone, etc.

Higher Accuracy : Minimizes human error by consistently tracking, segmenting, & updating status about document types

Streamlined Workflow :Access the documents submitted by students quickly, improving decision-making .

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Actionable Insights

Extracts key data points from documents to provide teams with clear, decision-ready insights

Data-Driven Decisions: Provides enrollment teams with clear, relevant information to make informed choices.

Prioritized Actions: Highlights missing or urgent documents so advisors know exactly where to focus.

Improved Efficiency: Turns raw data into concise, ready-to-use insights, reducing analysis time.

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How It Works?

See how Student Copilot powers smarter, faster student support.

Upload-Transcripts

Connect With Your CRM

Student Copilot syncs with the college CRM to access real-time student data and application statuses.

Process-Documents

Trigger Automated Communication

Facilitates timely updates, reminders, and nudges based on each student’s application stage.

Confident-Matching

Engaging Students Seamlessly

Ensures consistent, high-quality interactions that feel natural and intuitive.

Review-Results

Track Progress & Close Gaps

The bot identifies pending tasks, reduces drop-offs, and help students move smoothly toward enrollment.

Supercharge University Admissions with Student Copilot

Transform the student journey with proactive, always-on communication and guidance.

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Frequently Asked Questions

What is the Student Copilot AI Video Chatbot?

The Student Copilot AI Video Chatbot is an omnichannel, student-facing assistant that offers real-time updates, and end-to-end admission support. It uses voice, SMS, and WhatsApp to keep students informed and engaged throughout their application journey, ensuring faster completion, fewer drop-offs, and a smoother experience from inquiry to enrollment.

How does the Student Copilot help students during the admission process?

Student Copilot supports students throughout admissions by allowing them to call 24/7 and receive instant updates on their application status, pending tasks, and next steps. The bot monitors progress in real time, highlights missing actions, and provides clear, stage-based guidance. This always-available assistance reduces confusion, prevents delays, and helps students move smoothly toward enrollment.

Can students ask admission-related questions in real time through the chatbot?

Yes. Students can ask admission-related questions at any moment, and the chatbot replies instantly with accurate, context-aware information. Whether it’s application status, required documents, or next steps, the bot ensures students receive timely, reliable answers that keep them moving forward without waiting for manual intervention.

Does the AI Video Chatbot support multilingual conversations?

Yes. The AI Video Chatbot is built to support multilingual conversations, allowing institutions to reach students in their preferred language across different channels. This improves accessibility, reduces misunderstandings, and ensures students from diverse regions can navigate their admission process confidently and comfortably.

Can the chatbot guide students through course selection and eligibility?

Yes. The chatbot can guide students by analyzing their profiles, interests, and eligibility requirements, then offering program suggestions or clarifying criteria. Its stage-aware responses help students understand what they qualify for and what steps they need to complete, making course selection easier and more accurate.

Does Student Copilot provide personalized recommendations for programs?

Absolutely. Student Copilot tailors its guidance using real-time CRM data, a student’s application stage, and their academic profile. It offers individualized suggestions, highlights relevant programs, and recommends next steps, helping students make informed decisions that align with their interests and eligibility.

Can the chatbot assist students with application form filling?

Yes. The chatbot assists students by offering stage-specific guidance, clarifying required details, and highlighting missing information. It doesn’t complete the form on their behalf, but it guides them through every section so they can fill it accurately and efficiently without confusion or repeated errors.

Is Student Copilot available 24/7 for student queries?

Yes. Student Copilot delivers round-the-clock assistance, offering real-time answers, reminders, and updates, day or night. Students never feel stuck or uninformed, and institutions benefit from uninterrupted engagement that keeps applications moving forward even outside business hours.

Can universities customize the chatbot as per their admission process?

Yes. Universities can customize the bot to align with their unique workflows, communication rules, and application stages. From message templates to escalation paths, the chatbot adapts to each institution’s processes, ensuring students receive support that matches the university’s exact requirements and policies.

Does the chatbot integrate with CRM systems like Salesforce or Slate?

Yes. Student Copilot syncs seamlessly with CRMs like Salesforce, Slate, and others to access real-time student data, application status, and tasks. This integration enables personalized responses, and accurate stage-based guidance without requiring staff to intervene manually.

Can the tool redirect students to human counselors when needed?

The tool doesn’t offer direct live redirection yet, but every escalated query is instantly routed to the admissions team. A counselor reviews it and responds at the earliest, ensuring students still get timely, human-guided support when required.

Does Student Copilot track student interactions for reporting and insights?

Yes. Student Copilot records conversations, queries, progress, and missed tasks, offering valuable analytics to the admissions team. These insights help identify bottlenecks, predict drop-offs, and refine communication strategies, ultimately enabling more efficient, data-driven enrollment management.

What are the benefits of using an AI video chatbot for student admissions?

AI video chatbots bring speed, clarity, and personalization to the admissions journey. They eliminate friction points for students while reducing staff effort, creating a smoother, more efficient enrollment experience.
Key Benefits:
24/7 Instant Support: Answers queries anytime, eliminating delays and uncertainty.
Personalized Guidance: Provides stage-based, context-aware recommendations for each student.
Reduced Drop-Offs: Sends reminders, updates, and nudges to help students stay on track.
Higher Engagement: Uses voice, video, WhatsApp, and SMS for wider, seamless communication.
Automated Workflows: Cuts manual tasks, freeing staff to focus on high-value interactions.
Accurate, Consistent Information: Ensures students receive the same reliable guidance across all channels.
Better Insights: Tracks interactions and highlights bottlenecks to improve enrollment strategies.