TCE Tools
Conversation Intelligence

Advisor Copilot

Automate 24/7 student support, prioritize high-intent leads, and deliver personalized outreach to boost enrollment success

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20M+

Conversations

$4M+

Institutional Cost Saved

3M+

Man Hours Saved

< 10 Min

Inquiry Response Turnaround

WGU
KAPLAN
NYU
CUNY
CUNY
WGU
KAPLAN
NYU
CUNY
CUNY

Take a Closer Look

Boost enrollment success with personalized, timely communications

Engage Students Like Never Before

Seamlessly support applicants throughout their enrollment journey

24/7 Automated Student Support
Personalized Outreach
Lead Scoring & Prioritization

24/7 Automated Student Support

Answer student queries instantly across channels at any time, day or night

Faster Responses: Resolves student questions immediately, reducing wait times.

Higher Engagement :Keeps students consistently connected and informed throughout the application journey.

Operational Efficiency:Frees admissions staff from repetitive queries to focus on high-value tasks.

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Personalized Outreach

Send tailored messages to students based on their profile, behavior, and engagement

Boosts Engagement: Connects with students in a meaningful, relevant way.

Increases Conversion: Encourages more students to complete applications.

Enhances Relationship Building: Builds trust and strengthens the student-institution connection.

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Lead Scoring & Prioritization

Identify and rank high-intent student leads based on engagement and behavior data

Focus on High-Potential Leads: Directs admissions efforts toward students most likely to enroll.

Improves Conversion Rates: Increases the likelihood of turning leads into applicants.

Optimizes Team Efficiency: Saves staff time by prioritizing actionable leads over low-interest prospects.

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How It Works

Advisor Copilot streamlines inquiries, responses, and targeted student outreach

Upload-Transcripts

Process Student Inquiries

Capture and organize queries from all channels

AI-Extract

Automate Adequate Responses

Provide instant answers to common student queries

Confident-Matching

Create Workflow Charts

Visualize engagement and application progress easily

Review-Results

Kickstart Targeted Outreach

Send personalized messages to guide students through applications

Transform Student Engagement Today

Automate student support, personalize outreach, and prioritize high-intent leads to boost enrollments

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Frequently Asked Questions

What is EDMO Advisor Copilot?

EDMO Advisor Copilot is an AI-powered tool designed to automate student support, manage inquiries, and streamline personalized outreach throughout the admissions process. It helps institutions engage applicants 24/7, prioritize high-intent leads, and increase enrollment success.

How does EDMO’s Advisor Copilot improve admissions outcomes?

It improves outcomes by providing instant responses to student queries, sending tailored outreach, and identifying high-potential leads. This results in faster application completion, higher engagement, and better conversion rates for institutions.

Where can EDMO Advisor Copilot be used?

It can be applied across the entire admissions journey, including handling inquiries directed to enrollment officers, guiding applicants through forms, delivering targeted messaging, and managing high-priority leads.

Does it support multiple languages and time zones?

Yes, it works 24/7 across all time zones and can be configured for multiple languages, enabling smooth communication with international applicants.

How does it integrate with existing CRM systems?

EDMO Advisor Copilot connects directly with CRM and admissions platforms, ensuring that all student data, interactions, and lead scores are automatically synchronized. This seamless integration helps staff manage inquiries efficiently and maintain consistent records across systems.

How can admissions teams leverage AI to improve application completion rates?

Yes, admissions teams can use AI to remove friction from the application process and proactively support students at every step. Tools like EDMO’s Advisor Copilot and Knowledge Source help teams stay ahead of incomplete applications without increasing manual workload. Knowledge Source centralizes and tracks required documents in real time, giving advisors instant visibility into what’s missing for each applicant. This reduces back-and-forth and prevents applications from stalling due to overlooked paperwork. Advisor Copilot uses AI to nudge, remind, and encourage students with timely, personalized follow-ups, prompting them to submit pending documents, clarifying next steps, and thus, improving application completion rates. Together, these AI solutions help admissions teams intervene earlier, communicate more effectively, and guide students through the process, resulting in higher application completion rates, faster decisions, and a smoother applicant experience overall.

What results do institutions typically see?

Institutions using EDMO Advisor Copilot report up to higher application completion, improved operational efficiency, over 10,000 queries handled automatically, and a 5% increase in enrollments, demonstrating its impact on admissions performance.

Is it secure and compliant for student data?

Absolutely. EDMO Advisor Copilot is built to meet strict data privacy and compliance standards, protecting sensitive student information. It ensures that all interactions, queries, and records are handled securely, giving institutions peace of mind while managing admissions.

How does EDMO’s Advisor Copilot ensure accurate answers?

It uses AI and a prebuilt knowledge base to provide consistent and correct responses. The system automates common queries, reducing human errors. This ensures students always receive reliable and precise information.

What analytics does it provide?

EDMO Advisor Copilot tracks student engagement, application progress, and response times. It shows which leads are most likely to enroll and helps teams make data-driven admission decisions.

How does it personalize guidance?

EDMO tailors communication based on each student’s profile, behavior, and engagement history. This ensures messages are relevant, actionable, and supportive, improving applicant experience and completion rates.

How can AI help admissions counselors prioritize the most engaged or likely-to-enroll prospects?

AI helps admissions counsellors focus their time where it matters most by identifying which prospects are most likely to convert. Using tools like EDMO’s Advisor Copilot, enrollment teams can analyze engagement signals, such as application activity, responsiveness, document submissions, and interaction history, to score and rank leads automatically. With these AI-driven insights, advisors can: Prioritize high-intent prospects instead of working through leads manually Identify students at risk of disengaging and intervene at the right moment Personalize outreach based on each prospect’s behavior, interests, and stage in the enrollment journey Trigger timely, relevant follow-ups that move students closer to enrollment By enabling smarter prioritization and personalized engagement at scale, EDMO’s Advisor Copilot empowers admissions counsellors to improve conversion rates, shorten decision cycles, and drive stronger enrollment outcomes without increasing workload.

Talk to Connected University's Student Copilot